In accordance with Norway’s Transparency Act (Åpenhetsloven), Done.ai Group AB provides this disclosure regarding our due diligence assessments of actual and potential adverse impacts on fundamental human rights and decent working conditions.
Company Information
Done.ai Group AB is a Swedish technology company providing business management software to Norwegian and European customers. Our vision is to create one integrated platform for all business needs — CRM, accounting, invoicing, marketing, MRP, HR, and beyond.
Operations in Norway
Done.ai operates through subsidiaries in Norway, including Done Accounting AS and Done Services AS. Our headquarters is located in Stockholm, Sweden, with CEO Staffan Herbst leading operations across the Nordic region.
Due Diligence Framework
Done.ai has established internal procedures to identify, assess, and address risks related to human rights and decent working conditions in our operations and supply chain. We maintain a “Standards of Business Conduct” document that all partners and suppliers must acknowledge and adhere to.
Assessment Process
We conduct regular assessments based on ISO 27001 information security standards and the OECD Guidelines for Multinational Enterprises. Our evaluation process covers:
- Direct employees and contractors across all locations
- Software vendors and data sub-processors
- Infrastructure and cloud hosting providers
- Professional services firms and consultants
- Technology hardware and equipment suppliers
Risk Assessment and Findings
Done.ai has not identified any significant risk or revealed any negative consequences for fundamental human rights as a result of the company’s work.
Areas Evaluated
Our assessment covered the following areas:
- Labor Practices: Working conditions, wages, and employment terms at software vendors and cloud infrastructure providers
- Supply Chain Transparency: Visibility into the practices of technology suppliers and hardware manufacturers
- Partner Firms: Working conditions and labor practices at accounting firms, consulting partners, and affiliated companies
- Data Processing: Human rights considerations in data processing and privacy practices
Key Suppliers and Relationships
Our primary suppliers and partners include major cloud infrastructure providers (Microsoft Azure, Google Cloud Platform), enterprise software vendors, and professional services firms. All major partners maintain their own published transparency reports and human rights policies that we have reviewed as part of our due diligence.
Mitigation Measures and Ongoing Action
Internal Policies
We maintain clear reporting channels for employees and partners to raise concerns about potential human rights violations or unethical business practices. All staff undergo awareness training on ethical business conduct and fundamental human rights principles.
Supplier Management
Done.ai regularly reviews our supplier relationships and conducts ongoing assessment of potential risks. We require all suppliers to comply with our Standards of Business Conduct, which incorporates international labor standards and human rights principles.
Continuous Improvement
We are committed to continuous improvement of our due diligence processes. As our operations grow and supply chain evolves, we will adapt our assessment procedures to ensure comprehensive coverage of potential human rights risks.
Reporting and Grievance Mechanisms
Employees, partners, and stakeholders can report concerns about human rights or working conditions through multiple channels:
- Direct reporting to management or HR department
- Anonymous whistleblower hotline (available 24/7)
- Email to compliance team at compliance@done.ai
All reports are treated confidentially and investigated promptly in accordance with our internal procedures.
Contact Information
For questions about this disclosure or our transparency compliance, please contact:
Done.ai Group AB
Email: support@done.ai
Phone: +46 10 490 07 00
Address: Birger Jarlsgatan 2, 114 34 Stockholm, Sweden
Updates to This Disclosure
This disclosure is reviewed annually and updated as necessary to reflect changes in our operations, supply chain, or assessment findings. Material updates will be posted to our website at done.ai/legal/transparency-act.